Mobeus Industries, Inc. (“Mobeus,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, transfer, and safeguard personal information when you visit https://mobeus.com (the “Site”), regardless of where you are located.
This Policy is intended to comply with applicable global privacy and data protection laws, including but not limited to the EU General Data Protection Regulation (GDPR), UK GDPR, California Consumer Privacy Act (CCPA) / California Privacy Rights Act (CPRA), and other similar frameworks.
1. Scope of This Policy
This Privacy Policy applies only to information collected through the Site. It does not apply to:
- Customer data processed through other Mobeus products or platforms under a separate agreement
- Information collected offline or through third-party websites
Where Mobeus processes personal data on behalf of customers, such processing is governed by applicable contractual terms and data processing agreements. Mobeus will make a current Data Processing Agreement, including a description of the technical and organizational measures applied to such processing, available to customers upon request.
2. Information We Collect
a. Information You Provide Voluntarily
You may provide personal information when you:
- Submit contact or demo request forms
- Communicate with us by email or other means
This information may include:
- Name
- Email address
- Company name
- Job title
- Any information you choose to include in your message
b. Information Collected Automatically
We do not use analytics, tracking, or profiling technologies to collect information about your visit. Our hosting and content-delivery providers may automatically log limited technical information (such as IP address and request metadata) as a standard part of operating the Site; this data is not used by Mobeus for tracking or profiling.
c. Cookies and Similar Technologies
We use a single, strictly necessary storage item for display preference, and no cookies or tracking technologies beyond that.
d. AI Demonstrations and Interactive Features
If the Site includes demonstrations or interactive AI features, users should not submit personal or sensitive data unless explicitly instructed. Any information submitted is used solely to provide the requested functionality. Some third-party AI providers that power these features may, under their standard terms, use submitted data to improve their models; we configure vendor settings to limit or disable this use.
3. How We Use Personal Information
Because we do not collect personal information automatically (see Section 2), the only personal information we process is what you voluntarily choose to provide — for example, by submitting a contact or demo request form, or emailing us directly. When you do, we use that information only to:
- Respond to your inquiry or demo request
- Provide information about our products and services that you've requested
- Comply with legal, regulatory, or contractual obligations
We do not sell personal information, do not use it for targeted advertising, and do not use it for any purpose beyond responding to your specific request.
4. Legal Bases for Processing (EEA, UK, and Similar Jurisdictions)
Where required by law, we process personal information based on one or more of the following legal bases:
- Your consent
- Performance of a contract or pre-contractual steps
- Legitimate interests (e.g., responding to your query)
- Compliance with legal obligations
5. Disclosure of Information
We disclose personal information only to service providers that support operation of the Site, to comply with legal obligations, or in connection with a corporate transaction. We do not share personal information for advertising or commercial resale purposes. We may disclose personal information to:
- Service providers and vendors that support Site operations (e.g., hosting, security)
- Professional advisors (legal, accounting, compliance)
- Government authorities or regulators where required by law
- Parties involved in a corporate transaction (e.g., merger, acquisition, asset sale)
All third parties are required to protect personal information and use it only for authorized purposes.
6. International Data Transfers
Because Mobeus is based in the United States, personal information you voluntarily provide (for example, through a contact or demo request form) is processed and stored on servers located in the United States.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by law.
8. Cookies & Tracking Technologies
We do not use cookies. No indexed database, no service workers, and no tracking beacons. We write only one storage variable—theme preference—only when a visitor asks the avatar to change between light and dark modes.
9. Data Security
We employ reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. However, no system can be guaranteed to be completely secure.
10. Your Privacy Rights
Depending on your location, you may have the right to:
- Access personal information we hold about you
- Request correction or deletion
- Object to or restrict certain processing
- Withdraw consent at any time
- Opt out of the sale or sharing of personal information, including through recognized opt-out preference signals (e.g., Global Privacy Control), where applicable
- Opt out of certain data uses under applicable law
- Lodge a complaint with a relevant data protection authority
Requests may be submitted using the contact information below. We may need to verify your identity before fulfilling certain requests. We aim to respond to verified requests within the timeframe required by applicable law (generally within 30 days).
11. Children’s Privacy
The Site is not directed to children under the age of 13 (or under 16 where required by law). We do not knowingly collect personal information from children.
12. Third-Party Websites
The Site may contain links to third-party websites. Mobeus is not responsible for the privacy practices or content of those websites.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be reflected by updating the “Last Updated” date above. Continued use of the Site constitutes acceptance of the updated Policy.
14. Contact Information
For questions, requests, or concerns regarding this Privacy Policy or our privacy practices, contact: privacy@mobeus.com